Floating Apps for Auto Q&A: MirrorLink, connecting the phone and the car, basic usage
NOTE: Full MirrorLink on Samsung phones with Android 10 is a bit different!
Is Floating Apps for Auto going to work in my car?
Your car must be equipped with radio/infotainment supporting MirrorLink 1.1. Known manufacturers of such vehicles are VW, Audi, Seat, Škoda, Citroen, Peugeot, DS, Honda and some models of Suzuki, Mercedes, Kia, Toyota, Buick, Subaru, and others. Have a look at the list available on http://mirrorlink.com/cars or ask your dealer.
My car is supposed to support MirrorLink, but it doesn’t seem to be available. I can’t find it.
MirrorLink may not be available without paying extra for activating it. Also, on some cars, it may have a different name (like SmartLink, etc.). Please consult your dealer for more information about the availability of MirrorLink on our vehicle.
My car is supposed to support MirrorLink, but it’s not available. Can I install it on my own?
There is no simple answer to this question. For some cars, it’s possible to buy an activation code. For others, it’s necessary to install new software to the radio/infotainment or to replace the radio altogether.
Is Floating Apps for Auto limited to official radio/infotainment from the car’s manufacturer?
No. Any radio/infotainment supporting MirrorLink 1.1 is good enough for running Floating Apps for Auto. Some radios from Pioneer, Alpine and others support MirrorLink 1.1 too.
My car and phone support MirrorLink and they are connected via Bluetooth Hands-Free protocol. How can I access Floating Apps for Auto in my car?
You can’t. Bluetooth connection is not enough. Your phone must be connected to your car via MirrorLink 1.1 (USB cable).
I use Android Auto. How can I access Floating Apps for Auto in my car?
Android Auto is not compatible with Floating Apps for Auto. Your phone must be connected to your car via MirrorLink 1.1.
I have Ford Kuga with Sync3 protocol or older Ford Mondeo with Sync1 protocol. How can I access Floating Apps for Auto in my car?
You can’t. Cars manufactured by Ford doesn’t support MirrorLink, and their Sync protocols are not compatible with Floating Apps for Auto (they are not compatible with many apps).
My car supports MirrorLink. How can I connect my phone to it?
To connect your phone to your car, both the phone and the vehicle must support MirrorLink protocol. Please check Settings of your phone and look for MirrorLink in System apps. You can check if your phone is listed on https://mirrorlink.com/phones but this list may be a bit outdated.
My car supports MirrorLink but my phone not. How can I install MirrorLink on my phone?
Currently, it’s not possible to add MirrorLink protocol into your phone as the phone must be certified for MirrorLink from the manufacturer. Some solutions are being developed to allow installing MirrorLink into any phone, but they are not available yet.
Both my car and my phone supports MirrorLink. How can I connect them?
To connect your phone to your car, you need a high-quality USB cable. MirrorLink protocol is very sensitive and the better the USB cable is, the better and more stable connection is. As soon as you connect car and phone, select MirrorLink (or SmartLink) connection on the radio/infotainment.
I have connected my phone to my car, but the MirrorLink connection is unstable and crashes from time to time. However, Android Auto is working well for me. Where is the problem?
The MirrorLink connection is very sensitive to the USB cable quality as it needs to transport a lot of data. Please try another USB cable. Be sure to use high-quality cables only to prevent such problem.
Android Auto is not transferring so many data, and thus it’s not so sensitive to the cable quality.
I have successfully connected my phone and car with MirrorLink, but it tells that there are no available apps for MirrorLink.
Floating Apps for Auto itself doesn’t have MirrorLink certification, and it needs some certified app to be running. We recommend RockScout, Glympse for Auto, Sygic Car Navigation, etc. Floating Apps will show its windows over the running certified app.
I can’t see Floating Apps for Auto in the list of certified apps on my radio/infotainment. How am I supposed to launch it?
Floating Apps for Auto itself doesn’t have MirrorLink certification, and it needs some certified app to be running. Just start any of them, and Floating Apps will show its windows over it. You can then access it via the floating icon, the floating menu or any other supported way. All features of Floating Apps for Auto are available on your phone (even if it’s not connected to the car), so you can explore them before connecting the phone to your vehicle.
Is Floating Apps for Auto going to work while the car is moving?
You have to use MirrorLink-certified app that works while the car is moving. If you do, Floating Apps for Auto will be shown over it too! There is also a special keyboard that comes with Floating Apps, and it works even when the car is moving. However, you should focus on driving, and Floating Apps for Auto should be controlled by a front-passenger only!
What Android versions are supported?
Floating Apps for Auto supports any Android from 4.1.2 to 8.1, and we will keep updating it to support newer versions too.
Do I need to pay for the app again if I buy brand new phone?
No. If you use the same account for Google Play, you can download the app to the new phone too.